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1. Period of hire The period of hire is for the dates agreed with the owner at the time of booking. 2. Payment of the deposit A non-refundable deposit of 25% is required to secure your booking. Your booking is held for 5 days or until your deposit is received by us. If we receive your booking within 8 weeks or less from your departure date it must be accompanied by full payment. Your booking is only confirmed upon receipt of your deposit and will be confirmed by email or letter. 3. Payment of balance The balance must be received 8 weeks prior to the hire commencement date. This should include an additional £100 to cover any damages or breakages which will be refunded within 2 weeks of the completion of your holiday, less any damages or breakages. If we do not receive this balance by the due date then we have the right to cancel your booking without prejudice. 4. Cancellation by the hirer A cancellation of booking must be in writing or by email by the lead name and be received by us within 8 weeks of the holiday commencement date. If cancellation is made prior to this, only the deposit will be forfeited. If cancellation is less than 8 weeks before the departure date, the full hire cost must be paid. The hirer must ensure that full insurance is taken out to cover cancellation. 5. Cancellation by us In the unlikely event that the apartment becomes unavailable due to circumstances beyond our control the hirer will be offered a full refund. Any refund is restricted to the hire costs of the apartment we cannot be held liable for any cancellation or admin charges for travel arrangements etc. 6. What is included in the rental price? The apartment rental includes a welcome pack, linen, towels, water and electricity. Please note that the air-conditioning units are very expensive to run and are not to be left on when the apartment is unoccupied. Excessive usage will result in money being with held from your security deposit. 7. Occupancy Only persons accompanying the named quest on the booking form may occupy the apartment and the number must not exceed the maximum of 5 people. The apartment cannot be re-let or sublet to any other person or party. No pets are permitted in the apartment. The apartment is strictly non-smoking. 8. Hirer’s responsibility The hirer is responsible for taking care of the property and its contents. At the end of the hire period the property and its contents must be left clean and tidy. The hirer shall ensure that no member of the party engages in any activity in or around the apartment or swimming pool, which may cause damage or offence to the neighbours. The hirer shall also ensure that all rubbish is cleared away from the property and placed in the communal dustbins. 9. Damage to the apartment or its contents Except in the case of general wear and tear the hirer will be responsible for making good any damage to the apartment or contents which has resulted due to negligence, irresponsible behaviour or wilful damage by those occupying the apartment. A £100 security deposit is held against any such damage or excessive cleaning of the apartment or its contents.
10. Rights of access Our representatives or subcontractors have the right to access the apartment at anytime with due regard to the convenience of the hirer for the purpose of linen change, inspection of the property, and to carry out essential or routine repair or maintenance work. Contact will normally be made with the hirer before access is gained via the mobile phone. 11. Responsibilities Neither we nor our representatives can be held responsible for any circumstances beyond our control including but not limited to, mechanical breakdown, illness, television reception, swimming pool maintenance or the failure of any public supply. 12. Insurance It is the condition or booking that the hirer and their party have full travel insurance to cover any injury or illness. The owners are not responsible in respect of: death, bodily injury, accident, illness, loss or mishap to any guests whilst visiting the property. The apartment hire does not include any personal insurance of any kind. It is a condition of booking that insurance is taken out against cancellation and it is strongly recommended that personal accident and medical insurance is also taken out. 13. Accuracy of information A lot of care is taken to ensure that all the information and photographs contained in this website are correct and are updated on a regular basis. 14. Arrival and departure time The apartment is available for occupation from 4pm on the day of arrival and must be vacated by 11am on the day of depature. 15. Keys and directions Keys and detailed directions will be sent out about 2 weeks before the holiday departure date. 16. Complaints In the unlikely event that you should have a complaint about the apartment whilst on holiday, it must be reported immediately to our representative or ourselves. 17. Building work In the event of building work taking place by developers, neighbours or the local authority it is important to note that we can not be held responsible for such work and are unable to stop such work taking place or control the levels o noise. 18. Force Majeur We regret that we cannot accept the liability or pay any compensation for conditions are outside our control. Such events may include but are not limited to war, threat of war, civil commotion or hostilities or other industrial disputes, natural disasters, fire, acts of God or other events outside of our control.
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